Shipping Policy
Last Updated: 22 November 2025
At Velvink, we ensure fast and reliable shipping for all orders. Please read our shipping policy for detailed information.
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on Sundays or holidays will be processed on the next working day.
2. Shipping Time
- Standard delivery takes 4–7 business days, depending on your location.
- Remote areas may take slightly longer.
3. Shipping Charges
- Shipping charges (if any) will be displayed at checkout before you complete your purchase.
- Free shipping may be available on promotional offers or minimum order value.
4. Tracking Information
Once your order is shipped, we will send a tracking link via:
5. Delivery Attempts
- SMS (if applicable)
5. Delivery Attempts
If the courier is unable to deliver:
6. Wrong or Incomplete Address
- They will make two more attempts
- If unsuccessful, the order will be returned to us
6. Wrong or Incomplete Address
Velvink is not responsible for delays or failed deliveries due to:
7. Damaged Shipment
- Incorrect address
- Incomplete address
- Unreachable phone number
7. Damaged Shipment
If you receive a damaged package:
8. Contact Us
- Record a video while opening the package
- Contact us within 24 hours of delivery
- Provide photos or video proof for faster resolution
8. Contact Us
For shipping-related queries:
Phone: 7006637413
Email: Velvinktshirts@gmail.com
Email: Velvinktshirts@gmail.com